Welcome to JYNEXA  We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, and protect your information when you visit or make a purchase from our website.

Suggested text: Our website address is: https://jynexa.com.

1. Information We Collecta. Personal Information
NameEmail addressPhone numberShipping & billing addressPayment details (processed securely via third-party gateways)b. Non-Personal InformationBrowser typeIP addressDevice informationCookies and usage data

2. How We Use Your Information
We use your information to:Process and fulfill your ordersCommunicate with you regarding your purchaseImprove our website and customer experienceSend promotional emails (only if you opt-in)Prevent fraud and ensure security

3. Payment Information
We do not store your payment details. Payments are processed securely through trusted third-party providers (e.g., Razorpay etc.).

4. What support do we offer?
We provide 24/7 support through various channels, including live chat, email, and phone, to assist with any queries.

5. Cookies
Improve website functionalityRemember user preferencesAnalyze traffic and performance

You can disable cookies through your browser settings.

6. Third-Party Services
We may share your data with:Payment gatewaysShipping partnersAnalytics tools
(like Google Analytics)These services only access necessary data to perform their functions.

7. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

8. Your Rights
You have the right to:Access your personal dataRequest correction or deletionOpt-out of marketing communications

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Mobile App Specific Information
a.Location Information
With your permission, our app may access your device's GPS location. This is used to enhance your shopping experience, such as showing delivery availability in your area. You can disable location access at any time through your device settings, and the app will continue to function normally. 

b. Push Notifications
We use Firebase Cloud Messaging to send you order updates, offers, and promotional notifications. A unique device token is generated to deliver these notifications. You can disable notifications at any time through your device settings. 

c. Crash and Diagnostic Data
We use Firebase Crashlytics to automatically collect crash reports and diagnostic information (such as device model, operating system version, and app version) if the app encounters an error. This helps us identify and fix issues to improve app stability. This data does not include personally identifiable information beyond what is necessary to diagnose technical issues. 

d. App Analytics
We may use Firebase Analytics to understand how users interact with our app (such as screens visited and features used) in an aggregated, non-identifying manner, to help us improve the app experience.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us:

Email: jynexa.com@gmail.com
Phone: +91 937-392-8310
Address: Ashok Nagar Satpur Nashik Maharastra 422012.